It’s all about empowering hope in the lives of our patients. At Active Path Mental Health, our mission is to provide patient-centered, evidence-based, collaborative mental healthcare for all. As employees of Active Path, we are healers. We are made up of a diverse group of individuals who are committed to provide hope in the communities where we live and work.

We are looking for an experienced Medical Assistant who brings respect, empathy, and kindness to our patients. This individual will be supervising the administration of intranasal esketamine to psychiatric patients (primarily treatment-resistant depression), including medication ordering, retrieval, patient education, inventory management, documentation and medication disposal in accordance with Active Path and REMS protocols. This role will handle prior authorizations and scheduling patient appointments according to a specific treatment plan. The individual will maintain communication with their colleagues, pharmacies, Active Path providers, and referring providers.

You will be responsible for:

• Monitoring patients during administration of intranasal esketamine under the supervision of a MD, PA or PMHNP.
• Facilitating communication between providers and patients regarding any concerns.
• Working closely with leadership, the CMO, providers, technicians, and other medical staff to ensure high levels of patient satisfaction while meeting organizational goals.
• Documenting daily notes in the medical record for esketamine sessions and managing paperwork for FDA-required Spravato Risk Evaluation and Mitigation Strategy (REMS).
• Maintaining esketamine inventory, protocols and ordering supplies.
• Ordering medication with outside specialty pharmacy and in-house pharmacy
• Adhering to safety and compliance guidelines.
• Understanding organizational deliverables for patient care.
• Assisting with procurement of supplies and materials to include purchasing requests, monitoring expenses.
• Assisting with medication prior authorizations and overrides for all Spravato patients at the assigned clinic.
• Providing coverage in other interventional psychiatry services such as medication management and transcranial magnetic stimulation (TMS), as needed.
• Providing coverage to the Medication Management Coordinator, as needed.
• Other duties, as assigned.

You will be successful, if:

• You possess certification as a Medical Assistant, required.
• You are currently certified with your BLS and CPR, or have the ability to obtain before starting.
• You have a demonstrable proficiency in EMR/EHR recordkeeping such as Tebra.
• You have prior experience in charting treatment notes.
• Prior experience in medication prior authorizations and additional administrative duties (i.e. calling pharmacies, inventory tracking, etc.)
• You are able to maintain a professional, clinical appearance and demeanor with patients. Scrubs required.
• You have knowledge of, and experience in, obtaining prior authorizations.
• You have demonstrated the ability to work in a high-demand, fast paced environment.
• You are able to work both independently and collaboratively.
• You’re a self-starter with strong attention to detail.
• You have the ability to bring organizational skills to the clinical environment.
• You possess excellent communication and interpersonal skills, including listening and speaking, to reassure and guide patients.
• You are able to demonstrate professionalism and the ability to maintain patient and clinic confidentiality.
• You have demonstrated experience working with patients in a behavioral health setting.
• You are experienced working with patients who suffer from depression and anxiety, preferred.

At Active Path Mental Health, we value our diverse communities and are proud to be an Equal Opportunity Employer. APMH recruits, hires, trains, compensates and promotes without regard to race, color, religion, gender, gender identification, age, national origin, sexual orientation, marital status, veterans’ status, mental or physical disability, genetic information or any other legally protected status unrelated to a particular job’s requirements or an individual’s performance and qualifications

To apply, email resume to [email protected]